Shipping policy
Orders are processed from Monday to Friday, working days excluding holidays.
The couriers used do not make advance phone calls or handle requests for shipments at particular times.
DHL customer service: 199199345
UPS customer service: 800 877 877
SHIPPING COSTS:
ITALY:
Free for orders of € 50.00 Euro or more.
€ 10.00 Euro for orders of less than € 50.00 Euro.
2-3 Working Days
MADE TO ORDER products: 12-15 working days
EUROPEAN UNION:
Free for orders of € 199.00 Euro or more.
€ 10.00 Euro for orders of less than € 199.00 Euro.
3-7 Working Days
MADE TO ORDER products: 15-20 working days
Countries included:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary.
EUROPE:
€ 35.00 Euro
10 Working Days
MADE TO ORDER products: 15-20 working days
Countries included:
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Vatican City, Georgia, Gibraltar, Greenland, Guernsey, Iceland, Isle of Man, Åland Islands, Faroe Islands, Jersey, Kosovo, Liechtenstein, North Macedonia, Mayotte, Moldova, Monaco, Montenegro, Norway, Reunion, San Marino, Serbia, Svalbard and Jan Mayen, Switzerland, Turkey and Ukraine.
Any customs duties and import taxes are to be paid by the customer. The relative amount is to be paid to the courier according to the modalities that will be indicated by the courier.
The couriers used do not make advance phone calls or handle requests for shipments at particular times.
DHL customer service: 199199345
UPS customer service: 800 877 877
SHIPPING COSTS:
ITALY:
Free for orders of € 50.00 Euro or more.
€ 10.00 Euro for orders of less than € 50.00 Euro.
2-3 Working Days
MADE TO ORDER products: 12-15 working days
EUROPEAN UNION:
Free for orders of € 199.00 Euro or more.
€ 10.00 Euro for orders of less than € 199.00 Euro.
3-7 Working Days
MADE TO ORDER products: 15-20 working days
Countries included:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary.
EUROPE:
€ 35.00 Euro
10 Working Days
MADE TO ORDER products: 15-20 working days
Countries included:
Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Vatican City, Georgia, Gibraltar, Greenland, Guernsey, Iceland, Isle of Man, Åland Islands, Faroe Islands, Jersey, Kosovo, Liechtenstein, North Macedonia, Mayotte, Moldova, Monaco, Montenegro, Norway, Reunion, San Marino, Serbia, Svalbard and Jan Mayen, Switzerland, Turkey and Ukraine.
Any customs duties and import taxes are to be paid by the customer. The relative amount is to be paid to the courier according to the modalities that will be indicated by the courier.